Question 1

1. Who can apply for a loan?

Accepted Answer

You may apply if you:
17 to 65 years of age
Have a regular source of income or a business (Customer who do not have either there is also an opportunity for Start-up Loans)
Meet Kaebauk's eligibility requirements

Question 2

2. How much can I borrow?

Accepted Answer

The loan amount depends on:
Your income or business capacity
Your repayment history
The loan product you choose
Kaebauk will   offer as low as $50.00 USD and a Maximum loan amount of $100,000.00 USD

Question 3

3. What costs do I have to pay?

Accepted Answer

Below are the fees:
Intrest Rate (Dependency on Chosen Product)
Administration   fee (3%) - upfront payment and non refundable
Cash Security (10%)- can be refunded after 100% repaymentor can be adjusted with the last loan repayment.
All costs are disclosed in the Key Facts Summary before you sign the loan contract with Kaebauk.

Question 4

4. How and when do I repay the loan?

Accepted Answer

Repayments are made according to a fixed schedule.
Each installment includes principal and interest, provided by Kaebaukduring disbursement of the loan.
The number of installments and due dates are listed in your Key Facts Summary   (Repayment Scehdule).

Question 5

5. What happens if I miss a payment?

Accepted Answer

If you miss a payment:
Repayments are mandatory as per-the repayment schdule provided.
Continued non-payment may affect your ability to get future loans.

Question 6

6. Is there a moratorium period?

Accepted Answer

Yes, only applied to specific Product.
All moratorium terms are explained before you sign the loan agreement.

Question 7

7. Can I repay my loan early?

Accepted Answer

Yes. Early repayment isallowed.
There is an early closure fee of 4% from the total loan, if the total loan is   closed within the first 4 months of taking the loan.
Ask more information from the closest Kaebauk Branch or contact your Field   officer for more details before making early payments.

Question 8

8. Will I receive a written contract?

Accepted Answer

Yes. You will receive:
A Key Facts Summary included with the repayment schdule
A written loan agreement

Note:   Important for client to thorughly review and understand both before signing   of the contract.

Question 9

9. Who can I contact if I have questions or complaints?

Accepted Answer

You can contact:
Approach the nearest Branch and utilize the complain box and commuincate to any Kaebauk personal at the front desk for any information and question
Contact   your Loan Officer OR
Contact the Chief Customer Adovoacy officer for any complaints regaring the branch or Kaebauk FO etc.
Contact through Kaebauk Social Media Accounts such as FB, WA, IG and/or direct call to Kaebauk Marketing department.
There is also opportunity for you to contact

Question 10

10. Can I be rejected for a loan?

Accepted Answer

Yes. A loan can be declined if:
Income is insufficient to repay the loan
Required documents are missing
Continuous late repayments from previous loans
Multiple loan from other Financial organizations

FAQs

Frequently Asked Questions